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This Coffee Shop Charges People Extra If They Don't Say 'Please' And 'Thank You'

If you've ever worked retail, you'll know that some people have no manners at all. Even if you haven't, you've probably had a bad day where you've forgotten to say 'please' and 'thank you.' It happens to all of us. 

Austin Simms is the owner of the CUPS coffee shop in Roanoke, Virginia, and he's come up with a pretty ingenious method to remind us all to have manners. Here's what his sandwich board reads...

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That's right. "One small coffee" is $5, while "one small coffee, please" will only set you back $3, and "hello, I'd like one small coffee please," is the cheapest option at $1.75. 

The sign was posted online by several customers, and quickly went viral. “I decided because I need to solve all the injustices of the world to start charging more for people who didn’t take the time to say hello and connect and realize we’re all people behind the counter,” Simms told WDBJ.  

He went on to add: “I decided to start charging more for people who didn’t take the time to say hello and connect and realize we’re all people behind the counter."

And according to Simms, it's working, with people being reminded that coffee shop workers are just doing their job. 

And the reaction has been just as positive on social media, with one Facebook user writing:

"Good for him. People need to start using their manners more nowadays. People have forgotten that if you use your manners, you will get what you give."

While someone else had another suggestion for an addition:

"And $10 a cup if you're talking on your phone will ordering." 

This is genius. 

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