Facebook CEO Mark Zuckerberg has apologized in a Facebook comment after he gave a tour of Puerto Rico, which was devastated by hurricane Maria. The live stream discussed Facebook's efforts to relieve the island, but many criticized it for superimposing a smiling avatar of Zuckerberg over images of submerged streets.
You can watch the stream below.
Live from virtual reality -- teleporting to Puerto Rico to discuss our partnership with NetHope and American Red Cross to restore connectivity and rebuild communities.Posted by Mark Zuckerberg on Monday, October 9, 2017
Many criticized the stream, with one commenter writing:
"It seems it would be way more effective if we could see your real faces. It is so distracting to have virtual characters reporting on a real disaster."
Zuckerberg replied to that comment with his own...
"I hear that. When you're in VR yourself, the surroundings feel quite real. But that sense of empathy doesn't extend well to people watching you as a virtual character on a 2D screen. That's something we'll need to work on over time."
"One of the most powerful features of VR is empathy. My goal here was to show how VR can raise awareness and help us see what's happening in different parts of the world. I also wanted to share the news of our partnership with the Red Cross to help with the recovery. Reading some of the comments, I realize this wasn't clear, and I'm sorry to anyone this offended."
What do you think?