Dear Evan Hansen has been Broadway's smash hit, winning multiple Tony Awards including Best Actor for a Musical. The show examines depression, suicide, and bullying. The role of Evan Hansen is an incredibly draining character. When star and Broadway breakout sensation, Ben Platt, didn't show up to take photographs at the stage door, he began to be harassed on Twitter to the point of having to put out a statement.
Ben Platt's performance in Dear Evan Hansen is a performance for the ages, so it's no wonder people want to meet him at the stage door afterward.
So when he didn't show up at the stage door at every performance, some angry fans took to Twitter to harass him.