Whenever it comes down to commenting on customer service experiences, not everyone leaves good feedback. If a restaurant does an OK job, no one's really in a rush to whip out their phones and give a good Yelp review for the business. But just let a waitress give a customer an attitude or the restaurant take too long to get someone's food to a table and everyone sitting their start trashing them before the check even ends up on the table.
And although I think there are few businesses that truly deserve 1-star reviews (except Texas Instruments, how the hell are you going to sell the same piece of technology at the same price for over 20 years? It's not like I'm paying full price for the first iPod, now am I?) sometimes, the people totally have it coming.
In these cases, these Uber drivers seem to be on the receiving end of some pretty unfortunate and hilarious jokes. At least, I hope they're jokes.
The Lyft ones are probably even worse. (all images were found courtesy of imgur)
According to a 2015 article from Business Insider, if a driver's rating is 4.6 or below, Uber will consider kicking that user out of their system. However, a 2014 document from the ridesharing company stated that only 2-3% of drivers fall into that category.
Uber has said in the past that very few drivers actually receive a 1-star rating. As of 2014, only 1% of driver ratings were 1-star, and 5% of trips were rated three stars or below. Another Uber document stated that if a driver is involved in a physical altercation with a passenger, there's a 90% chance they'll receive a 1-star rating. If they begin or end a trip without the user present, there's an 84% chance they'll be given a negative rating.
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