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Airline Leaves Wheelchair User At Gate Because She Couldn't Walk Up The Stairs

Airline Leaves Wheelchair User At Gate Because She Couldn't Walk Up The Stairs
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1 year ago

Ryanair staff at Dublin Airport in Ireland are under fire after they left a wheelchair-bound passenger crying at the gate after telling her they didn’t have time to help her to board the flight, “no exceptions.” 

Niamh Herbert was on her way to London Fashion Week with friends when she arrived at the gate of the budget airline. She was originally told to wait 15 minutes for assistance by cabin crew, but was then asked whether she could climb the stairs to the flight, “for easiness sake.”

Herbert then claims that in an example of “shocking ableism,” the captain then said the plane was leaving without her.  After Herbert threatened legal action, she was later told her she could catch the next flight to London but she already felt that her vacation was “pretty much ruined”. 

Unknown to the Ryanair crew, Herbert was curator of Ireland's official Twitter account, is hosted by a different Irish person every week.
Ryanair replied to the tweets, but Herbert wasn't happy.

In a Facebook post, she later added: “My plea is for you all to circulate this, and make sure Ryanair is held accountable for crimes of discrimination.”

Ryanair released a statement to Irish Central which stated:

"While we regret any inconvenience, this customer arrived at the boarding gate 13 minutes before the flight was due to depart and had not booked any wheelchair services. Our crew provided full assistance and as a gesture of goodwill, transferred this customer on to the next available flight, free of charge, and the customer flew to London Stansted. Thousands of passengers of reduced mobility travel with Ryanair on a weekly basis without issue and any customers who require wheelchair assistance are asked to book it in advance." 

Regardless, it'll be interesting to see how this plays out for Ryanair considering the heavy criticisms airlines have been under lately on social media.

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RecircHumorSomeone Asked the Internet to Share Their Craziest IRL Plot Twists and the Results Did Not Disappoint

When I moved across the country a couple of months ago, I was trying to find a short-term place to stay while I looked around for an apartment to make my home. I've gone through my share of shady sublets, and was so worried I wouldn't land a spot that I started looking for one to book months in advance. On my first day of browsing, I came across a gorgeous and affordable one-bedroom in a really convenient location, but was super skeptical of the post because of how traumatized I am from my previous experiences. 

I've dealt with creeps who ask for a cash deposit then claim they're in the hospital on the exact same day they're supposed to meet me for the keys. I've had people cancel my reservation once I've already landed in their city... Needless to say, I'm a seasoned subletter. When I found this lovely one-bedroom on Craigslist, I was sure the listing was too good to be true. So I took a proactively defensive stance when I reached out via email. I asked for boring specifications on the apartment and went over payment details with exhaustive thoroughness. I even asked if a friend could stop by to make sure there were no secret squatter tenants, or anything sketchy like that. Then, I got an email back. 

TWIST: I recognized the address from the gushing fan mail I had sent it years ago. The apartment belonged to my favorite living writer and here I was, casually emailing with her directly. Flash forward a few months and we're friendly and occasionally email each other or meet for coffee to catch up. And that's how my nightmare sublet search turned into a friendship with one of the best and most famous writers of our time.

I live for real-life plot twists like this. They keep us on our toes while we cruise through this journey of life. Which is why when u/whytho37 asked Reddit to share their most insane plot twists, the results were incredible. 

Scroll down for twists so good, you wouldn't believe they actually happened if you saw them in a film.

By Pippa Raga
3 days ago