TikTok Delivery Tip Driver
Source: TikTok | @owenlindstrom1

“Tip Baiting” TikTok Reveals the Disrespectful Way Folks Are Messing With Drivers

Mustafa Gatollari - Author
By

Jan. 6 2022, Published 2:08 p.m. ET

Everyone loves a good hack. Whether it's installing some fancy, cutting-edge browser extension that scours the web for coupon codes on a purchase you're planning to make or figuring out how to keep the light on in those pesky hotel rooms that require you to keep a room key card in a slot, people are always trying to find a way to get one up on "The Man."

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However, some "hacks" come at the expense of individuals who ultimately end up bearing the financial brunt of the exploit's tricky ways. This one was exposed by Owen Lindstrom, a delivery driver who talked about a practice known as "tip baiting" from customers of apps like UberEats and DoorDash.

TikTok Delivery Driver Tip Baiting
Source: TikTok | @owenlindstrom1
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In an interview with Today, Owen talked about his viral clip that shed light on the phenomenon, which is resulting in serious financial implications for tons of food delivery employees that rely on popular apps in order to make ends meet.

"Pretty immediately people got pretty riled up about it. People on the driver’s side are saying you should never do that to the driver, and then people on the customer side were arguing that the food already costs so much money. It was so intense on each side."

So what is tip baiting?

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The name pretty much describes the phenomenon perfectly. Customers will dangle proverbial gratuity over the heads of drivers. They will punch in a specific tip amount on an app and then lower that amount or just get rid of it once their food reaches its destination.

Folks utilize this specific feature in order to expedite the delivery of their food.

Tiktok comment
Source: TikTok | @owenlindstrom1
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The idea's simple: Someone who thinks they're earning more for a specific order may be "incentivized" to work a bit harder and bring your grub faster to you.

Owen breaks it down in his video: "One of the worst things you can encounter as a delivery driver is tip baiting. Tip baiting is when a customer offers a large tip to get their food faster and then takes away the tip at the end."

TikTok commen
Source: TikTok | @owenlindstrom1
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He continues, "While it’s good to protect the customer from having bad service by holding a tip over your head, it leaves a big opportunity to screw over their driver with tip baiting."

Owen said that he's only had that happen once to himself, but has heard other drivers complain about the practice.