Instagram Keeps Logging Some Users out, and They Aren't Thrilled About It

The problem appears to be that Instagram thinks these users are bots. More users get logged out on desktop browsers than on their phones.


Mar. 22 2024, Published 10:37 a.m. ET

An Instagram account on a phone screen
Source: Getty Images

For all of its many great qualities, Instagram is far from a perfect app. The picture-sharing platform continues to implement new features in the hopes that it will keep expanding its massive user base, but some users are having trouble even getting into their accounts in the first place.

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For these users, their accounts keep logging them out seemingly at random, and usually just seconds after they log in. Now, users want to know why this is happening to their accounts, and whether there's anything they can do to fix it.

The Instagram logo on a phone with a keyboard behind it.
Source: Getty Images
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Why does Instagram keep logging me out of my account?

Although it's not exactly the same for everyone, it seems like more people are being logged out of Instagram on their desktop browsers than they are on their phones. The reason for this appears to be that Instagram thinks that a bot is trying to log in to your account, and so its safety measures kick in and log you out before you can do any damage.

Unfortunately, because Instagram's security features are the reason behind the logouts, there's nothing an individual user can do to resolve the issue, and it may not even be clear why your account is under suspicion. If the app continues to work on your phone or other devices, you can log in that way. There are also some steps you can take to try to teach Instagram that you are not actually a threat when you log in on a desktop.

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Here are the steps you can take to keep Instagram from logging you out.

Although none of these are foolproof, there are some steps you can take that might help you stay logged in. If you're using the browser version, be sure to only login from a single browser, and disable any extensions you might have activated on that browser.

As strange as this may seem, it's also recommended that you click on ads frequently when you log in to Instagram, because it suggests to them that you might be a valuable user.

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Adblockers seem to be the culprit for many users, which makes sense. Instagram wants to be able to advertise to you and thinks you might be suspect if you have an adblocker set up. Disabling that and other extensions has helped some people navigate the issue, although it hasn't been a fix for everyone.

You may also want to set up two-factor authentication on your Instagram account, both because it's a good security practice and because it will make your account appear more secure.

Unfortunately, though, there isn't an easy solution to this issue except for trying repeatedly to convince Instagram to believe that you are a real person and not a bot. These steps will certainly help, but it may take time, and it may not be a permanent fix. As always, you can reach out to Instagram directly as well to see what help they might be able to provide.

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