People have mixed feelings about drama. On one hand, they enjoy it so much that humanity's lust for more drama created reality television so people could get their fix in half hour blocks.
On the other hand, most (normal) people can't stand it when some drama in someone else's life drags them along for the ride, especially when they're trying to get something done.
That's exactly what happened to Bianca when she was trying to get the second page of a homework assignment from one of her classmates who took her notes to complete his portion.
The conversation starts off on the wrong foot.