Some TikTok Users Have Noticed That Their Comments Aren't Loading At All

TikTok comments are taking forever to load, but is there anything we can do about it?


Jun. 28 2024, Published 11:48 a.m. ET

A TikTok logo on a phone screen on a laptop.
Source: Getty Images

One of the benefits of being online in 2024 as opposed to say, 2004, is that things usually work the way they're supposed to. Sites don't crash nearly as much as they used to, and apps tend to display everything that you might expect them to display.

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TikTok is just one example of an app that usually works, but some have found that they have trouble getting the comments under videos to load. Comments are a key part of the TikTok experience, so many want to better understand why comments might not be loading under their videos.

A TikTok logo amid other apps on a phone screen.
Source: Getty Images
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Why is TikTok not loading comments?

There doesn't seem to be any clear explanation for why TikTok comments are not loading for some users. For some, the comments do eventually show up, but they take far longer than they usually do. Although the videos on TikTok are undoubtedly part of the appeal, many have also suggested the comments are really what they come to the app for, which has made this particular glitch frustrating.

"Finally so I’m not going crazy 😭😭I literally have been thinking there was an issue with my phone," one person wrote under a video about the comments taking forever to load.

"SO ITS NOT ME?!?!?!?! BRO I KEPT TURNING OFF AND ON MY WIFI," another person added.

Clearly, then, the issue is fairly widespread, which means that it may be harder to fix on your own.

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Is there any thing users can do to fix the problem?

The short answer here is likely no. Enough users are experiencing issues with loading that the problem is not going to be solved by turning your phone off and on or by restarting your app or your wifi. This is an issue that TikTok is going to have to fix, and it's possible that they may already be working on it. Usually, when the app is experiencing technical glitches, TikTok works on resolving them quietly to avoid calling attention to the app's imperfections.

Source: TikTok/@coldestjoel_
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If you're someone who is experiencing this issue, though, you should know that you're not the only one. It seems like thousands of users are having the same problem, and many of them have become actively frustrated that the app doesn't seem to be working the way it's supposed to.

TikTok comments are a great way for users on the app to interact with one another more directly, and they can also be fountains for great jokes or new ideas. When you watch a video and can't see what other people think of it, the overall experience of using the app becomes less rich and detailed, at least for some people.

Exactly how much the lack of comments hurts your experience of TikTok likely depends on who you are. Almost regardless, though, everyone agrees that the app should function the way it's supposed to, and that means that if it's supposed to quickly load comments, that's what it should do.

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