Earlier this week, Craig Hazell of London in the United Kingdom tweeted British grocery store Sainsbury's to complain about a lack of contactless card payment options in his local store.
He wrote, "Got to admire @sainsburys theyve gone from 150 years of a British heritage brand to 'the supermarket that doesn't do contactless' seamlessly."
Their reply came from a customer service rep named Amanda, who promised that they'd be coming soon.
She wrote, "We’re hoping to be contactless in many stores before the end of the year, with the rest joining early in 2017. Amanda."
After that, things got a little out of hand. He started by complimenting their hot counter, a separate checkout area where you buy hot food.
But suddenly, replies started coming from a guy named Daryl. WHAT HAD HAPPENED TO AMANDA? Needless to say, Craig was disappointed.
And then all of a sudden, it was Martin. He wrote, "Hi Craig, I used to read the Metro, have you appeared in the letters page? Martin."
And then Maria, who said, "Hi Craig, between you and me...Amanda loves long walks on the beach and chocolate cake! Good luck! Maria."
It turns out that Amanda didn't want any of it: "Sorry Craig, it's a bit too long distance for me. Maybe we should just be friends? Amanda."
And of course, yet another person responded.
A modern love story.
All of that and no voucher? It sounds like Sainsbury's needs to work on their customer service.
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