Whoever said that change is a good thing clearly did not have auto-updates on their phone turned on. All it takes is one app update to ruin your entire experience with that app. It might even make you want to abandon it forever!
Frustrated users are wondering how to get rid of the new Snapchat update.
The newest version of Snapchat definitely looks very different from what people are used to. Judging by a lot of the reactions we’ve seen online, it’s not different in a good way. People’s main complaint seems to be simply that the new interface is less aesthetically pleasing.
“This Snapchat update is SO ugly, it looks like an Android interface,” one user tweeted, apparently invoking the insult of all insults.
Of course, this isn’t the first time Snapchat has received backlash after an update. Most people get very attached to their apps and bristle at the thought of them changing. That being said, apps have to maintain an update schedule, both to stay fresh and to stay ahead of software glitches and other problems. As much as we might hate them, Snapchat updates are here to stay.
That being said, Snapchat has walked back certain update features in the past. After its last major redesign a couple of years ago, Snapchat users revolted and some even stopped using the app entirely. The Verge reported that the redesign ended up costing Snapchat millions of users — 2 percent of its daily active users bounced in a single quarter after the update. Snapchat got the message and started getting rid of some of the update features.
If this latest redesign is similarly panned, there’s a chance Snapchat could do something similar this time around — but don’t count on it. Unfortunately, there’s really not a way to un-update your app to get rid of the redesign. Your best bet is to hope Snapchat will hear the complaints and change everything back to the way it was. If you want to share specific feedback, you can do so on their Support website.
You can plan for the future, though. If you don’t want Snapchat to be able to update without your express permission in the future, turn off auto-updates for the app in your phone’s settings. You should be aware that this could keep you from receiving bug fixes and other smaller updates, though.
Some users have another issue: Snapchat Stories aren’t going away after they view them.
In addition to hating the new Snapchat design, some users are dealing with a totally separate issue. For whatever reason, some people’s Snapchat stories aren’t going away after they’ve been viewed. You might keep getting notifications that your friend uploaded a new Story only to see the same content over and over again.
Snapchat’s Support Twitter account has received several complaints of this issue, so if it’s happening to you, you’re definitely not the only one! Right now, they’re requesting that people DM them on Twitter to try to get to the bottom of the issue. We wouldn’t be surprised if another (mini) update comes out to fix the problem in the near future.
As much as we love technology, there’s no denying that sometimes, it’s really just a pain in the neck. We hope everything gets sorted out soon. In the meantime, we’re going to try and relearn how to use this newest version of Snapchat.