Subway Customer Shocked She Was Charged Nearly $20 for 6-Inch Wrap in Viral TikTok

Mustafa Gatollari - Author
By

Mar. 8 2023, Published 9:05 a.m. ET

Subway Sandwich Getty
Source: Getty

Subway once boasted the most fast food locations in the world, but as of 2022, the sandwich shop has been overtaken by McDonald's to become the globe's most omnipresent food franchise.

But its popularity may have more to do with the chain's business strategy and less to do with how tasty customers find its fare.

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At least that's according to food reviewers and throngs of other posts from folks who cannot stand eating at the chain. Subway first earned its reputation as being a high-volume, fast meal option churning out sandwiches that ranged from .49 to .69 cents each back when it was first established by Frank Deluca in Bridgeport, Conn. in 1965.

It was a business philosophy that was expanded upon in 2006 when the chain began advertising $ 5-foot-long sandwiches. Images of massive sandwiches that customers could nab for a relatively low amount of coin helped to popularize Subway even further.

However, there are a number of customers who have sworn off the chain claiming it is now too expensive, and it's probably safe to assume that TikToker Jessalyn Mara Roussi (@jessalyn_m_r) is one of them.

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Source: TikTok | @jessalyn_m_r

In a viral clip that she uploaded to TikTok, Jessalyn says that she was charged $18.91 for a single Subway wrap with extra turkey added. The social media user adds that she was prompted to give gratuity upon ordering the sandwich, which presumably made her grand total jump past the twenty-dollar mark.

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subway charges customer  for sandwich
Source: TikTok | @jessalyn_m_r

Jessalyn says in the clip: "Well, I got a bone to pick with Subway, k? I only wanted something small, k, nothing big. So I tried a wrap. never tried a wrap before. Just my little six inch wrap, k? Turkey. The only thing extra that I ordered was double turkey, k? Double turkey. That's it. All right?"

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subway charges customer  for sandwich
Source: TikTok | @jessalyn_m_r

She holds her receipt in her hands and then looks down at it, "One turkey wrap, with extra turkey after my sub total and tax, 18.91." She then shows the receipt on camera to highlight that she wasn't joking about the amount. "18.91, for this? I didn't want to be a b***h at the counter and be like, I'm sorry what?"

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subway charges customer  for sandwich
Source: TikTok | @jessalyn_m_r

That wasn't all, however, stating that she was expected to tip on her purchase as well, "And then to tip them you gotta add on another percentage," before the video cuts out.

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subway charges customer  for sandwich
Source: TikTok | @jessalyn_m_r

There were a number of other users on the platform who admitted they weren't big fans of Subway sandwiches or the chain's prices either. Others mentioned that they were of the same opinion as Jessalynn and didn't feel comfortable tipping employees either.

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subway charges customer  for sandwich
Source: TikTok | @jessalyn_m_r

However there were some who said that they were "confused" by the TikToker's statements as the wraps don't come in a 6-inch size, that the popular franchise only sells 12-inch wraps that cost $7.89 to start before any additions.

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subway charges customer  for sandwich
Source: TikTok | @jessalyn_m_r

In addition to low-cost sandwiches, Subway also became known as a healthy alternative to other fast food eateries, when the business advertised how Jared Scott Fogle managed to lose a ton of weight eating their subs. His tenure with the company lasted between 2000 and 2015 until he was mired in scandal.

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subway charges customer  for sandwich
Source: TikTok | @jessalyn_m_r

How do you feel about Subway? Are you a fan of the sandwich maker? Or do you believe that it's become way too expensive to eat from there, considering that the ingredients for making sandwiches are relatively inexpensive when compared to the cost of a single meal from the chain?

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